INFORMATION WE COLLECT
In running and maintaining our website www.studioochre.com, we collect and process the information from you in several places to provide an uninterrupted, efficient, meaningful and bespoke experience. We use this information to:
• Inform you about offers and deals, new product launches, information about products you have purchased, order and shipping status, as well as other promotional and informational content.
• Help make the website easier for you to use by not having to enter information more than once.
• Understand customer behavior and thus offer better and more relevant experiences to you. We use certain information in an aggregated form across users to compile statistical and demographic profiles for our business and marketing activities.
• Help us create content on the website that is most relevant to you.
STORING YOUR PERSONAL DATA
Data protection is a matter of trust and your privacy is important to us. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.
Before using certain sections of this site or ordering products, you may be required to complete an online registration form. During registration, you will be prompted to provide to us with certain personal information, including but not limited to your name, shipping and billing address(es), phone number and email address.
We may also ask you to fill in some additional personal information like your anniversary or birth dates, or personal likes and dislikes to be able to service you better. We may also run contests and promotions from time to time to gather this information from our customers. Supplying such information is entirely voluntary.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.
We take customer’s contact details, e.g. your first and last name, billing and shipping address, mobile phone no or contact no., primary and alternate email address, Postal code, www.studioochre.com account password. While using credit card payment mode we ask your banking details e.g credit card number, cardholder’s name, card expiry date and CVV. Our payment gateway partner (CC Avenue) has ensured the highest safety standards and security of your information while transacting on www.studioochre.com
We keep data of your previous transactions and orders including product, price, date of purchase, payment and transaction history etc.
Information related to optional online surveys on our or third party sites, posted by us. This information will include demographic profile (gender, age, income etc.) of responder and their preferred products and services, opinions of features on our websites, other information as per our registration process.
We may internally use your personal information to improve our site's content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this site.
We use your personal information to process and fulfill your orders, to communicate with you for your orders and deliveries and to provide you with other client services that may be required to fulfill your order process. We will use your personal information to communicate with you about our site. Also, we may send you a confirmation email when you register with us. We may send you service-related announcements. Also, you may
submit your email address for reasons such as to register for promotions; request we notify you regarding particular offers or products, or sign up for our email newsletter and special offers.
Surveys & Contests
From time-to-time our website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
www.studioochre.com provides all users with the opportunity to opt-out of receiving non-essential communications from us on behalf of our partners, and from us in general, after setting up an account. To remove your contact information from studioochre.com, please write to us firstname.lastname@example.org